South Holland, Ill. (Wednesday, August 8, 2007) – Rest Haven Homecare Solutions, a private duty home care agency based in South Holland, Illinois, just learned they have achieved a 5-star ranking from Illinois’ Life Services Network (LSN) as part of the LSN Seal of Confidence program. “A 5-star ranking represents the highest rating a community may achieve,” explain the LSN materials.
Rest Haven Homecare Solutions participates annually in the Seal of Confidence program in order to gauge the level of satisfaction among their clients and determine which areas need improvement. Senior-friendly surveys are administered anonymously to rank client satisfaction with services and staff. The surveys are then assessed by LSN staff, and the results are communicated to the agency.
“Our scores continue to rise in all major areas,” says Judy Miner, Director of Rest Haven Homecare Solutions. “That’s important to us because we know that people have a lot of choices when comes to in-home care. We want them to know that Rest Haven is the best choice they can make. Earning a 5-star ranking helps us tell that story.”
Rest Haven Homecare Solutions’ participation in the Seal of Confidence program allows
them to display a “Seal of Confidence” certificate that indicates they have completed the survey process and are committed to continuous quality improvement in care and services. LSN encourages consumers who are shopping for in-home services to look for the Seal of Confidence.
Rest Haven Homecare Solutions is located inside Holland Home Christian Retirement Community at 16300 Louis Avenue in South Holland, Illinois. They serve dozens of communities in Illinois and Northwest Indiana. For more information, contact Judy Miner at 708-331-2005.
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About Rest Haven Homecare Solutions
Rest Haven Homecare Solutions is committed to promoting independence by providing Christ-like homecare services to seniors and others in the Chicago area and Northwest Indiana. Rest Haven Homecare Solutions is part of the Rest Haven Christian Services family of ministries. For more information, please visit www.homecaresolution.com.
About Rest Haven Christian Services
Founded and supported by local Reformed and Christian Reformed churches, Rest Haven Christian Services has served thousands of retirees in the past 90 years. Rest Haven Christian Services offers the complete spectrum of senior services, including Independent Town Homes, Independent Living, Assisted Living, Sheltered Care, Alzheimer’s Programs, Intermediate Care, Home Health Services, Hospice Care, Respite Stays, Rehabilitation Services, and Skilled Nursing Care. Rest Haven is committed to providing excellent service that enriches life and preserves independence. For more information, please visit www.resthaven.com.
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